Shipping & Return Policy - Wood Pressed Cooking Oils Online
Shipping & Delivery
Once we receive your order, it will be processed and ready to be shipped within 1 business days. However, depending on the delivery location your orders can take about 3-8 working days from the date of ordering to reach you. Delivery time is also subjective to delays arising out of bad weather conditions, strikes or any other unexpected delay from our courier and travel partners. Your shipping cost are subject to the cost of the purchase being made, the destination address and the type of shipping being chosen. For any queries regarding the shipment of your purchase, please email us at Wilankar.Enterprises@woodfress.com. You will receive an automated email with your delivery confirmation and tracking numbers. We ship our products through major courier partners in India to ensure that it reaches you in the quickest possible time and in the best condition. At the moment we offer free shipping across India. The legal entity under which WOODFRESS is a brand is Wilankar Enterprises.
Return & Refund Policy
WOODFRESS takes great pride in our products and at the same time we are committed to our customer’s satisfaction. Your Joy is Our Passion! In the event of an incorrect order being delivered please send across a picture of the parcel to us on Email and we will initiate another order which will reach you within 5 working days. If a Refund is required it will be processed in the same manner. In the event of a product being damaged which is highly unlikely, please take a photograph of the same and send it us within 24 hours of the package being received, to email@example.com with the Subject - ‘Damaged Package’. We will send across a replacement parcel the next day which should reach you within the next 5 days. If a Refund is required it will be processed in the same manner. In case a parcel is lost in transit or was returned due to the issue from the logistics side, a return parcel will be sent within a day of updation of status (Return or lost) on the logistics tracking website. This new parcel should reach you within a week. If a Refund is required it will be processed in the same manner. If you have questions concerning any of the above, please contact us on the below Email ID: firstname.lastname@example.org
Tracking your Order
You will receive an automated email with your delivery confirmation and tracking numbers. We ship our products through major courier partners in India to ensure that it reaches you in the quickest possible time and in the best condition.
Once an order is submitted, it automatically goes to the packing department and we begin preparing to ship out the product. In case of cancellation, please send us an email with the Subject - ‘Cancellation’ within two hours of your order.
All personal information that you have registered at WOODFRESS will be protected and will not be shared externally. We take your privacy seriously and rest assured do not want your personal information to be shared publicly. The necessary information to complete your order is only shared with the associated courier partners that will be delivering your ordered items. WOODFRESS does not store your credit / debit card or online bank account information. We do not handle the payment gateway data or store it as it is entered by you directly and is 100% secure.